How Do I...
Make An Appointment?

Appointments are available on weekdays between 8.00am - 6.30pm.

Patients have the right to express a preference of Practitioner. They should inform the reception or any doctor and their computer documents will be changed accordingly to a preferred doctor, unless the doctor requested is employed on a short-term basis. The patient can nominate a doctor of choice when requesting an appointment if that doctor is available.

The surgery operates a booking system for patients. A limited number of appointments are reserved each day - these may be booked up to two weeks in advance.

If you require to see a doctor on the day, contact a receptionist to book an appointment.

If all the appointments for the day have been taken and you need to see a doctor, you will be asked for information to complete a triage form. The duty doctor will review the triage forms and you will be contacted during the day to be given either an appointment or advice. If you are ill and need to see a doctor you will be seen that day; however, it may be late, after normal surgery hours.

The nurses’ appointment system is different as you may book up to one month in advance.

How Do I...
Obtain Telephone Advice?

To speak to a doctor please telephone the surgery between 2.00 and 2.30pm. If the doctor you wish to speak to is unavailable please leave a message and the doctor will call you back as soon as it is possible to do so.

How Do I...
Obtain A Home Visit?

On average, seeing you at home takes three times as long as seeing you in surgery. Please try and help us by keeping home visits down to a minimum by coming to the surgery whenever possible. It is also possible to do many tests at the surgery that cannot easily be done at home. If a home visit is required please telephone before 10.00am, so that we can arrange to see you in good time. The receptionist will ask for a few details to enable the doctor to assess the urgency of your call.

How Do I...
Obtain Test Results?

For blood and X-ray results, please ring the surgery between 12.30 - 2.30pm weekdays only.