GP Practice Enhanced Access - Neston & Willaston Primary Care Network (PCN)

Please find the link below to complete a questionnaire

Vaccinations for the over 75's and certain clinically vulnerable patients will  be available at Neston Medical Centre by appointment only , you may receive a text link to book, or call 0151 336 4121 for dates and availability

We have a new email address for requesting your medications

This will be changing on 1st July 2022 to  

Please allow two full working days to process your request


We are occasionally sending text messages to patients with a link attached for a questionnaire to be completed. Thank you for your co-operation if you receive on of these texts.

 Patients will still need to wear a mask, socially distance and use hand sanitiser when attending the Surgery and our patient-facing staff will continue to wear PPE.


We do understand that it can be frustrating but we know that when the patients come to us they may be sick and vulnerable, and some cannot receive the Covid vaccine due to medical reasons, so we feel it would be wrong to not continue with these small precautions that can help to protect the patients and staff.


Thank you in advance for your cooperation.


Dr Awan and Partners 

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This service is only available from 8.30am-5.30pm

Answer a few questions and we will acknowledge your message by the end of the following working day. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during Surgery hours The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of  17.30 - 8.30am. Please contact 111 during out of hours or 999 if this is an emergency.  The link to this service is at the top of the page. Click on the "Get started" button 


FLU VACCINES  For Autumn 2022

If you are aged 65 and over or if your are aged 18-64 and have a long term health condition such as Diabetes, COPD, Heart problems, Chronic Kidney disease, have had a stroke, are immunosuppressed, pregnant, obese, have learning disabilities or are registered Carer, you may be entitled to a vaccination. All patients over 65years can have a vaccine. We start taking bookings for these late August. Depending on delivery our first clinic should be Saturday 24th September 2022


Welcome to Neston Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.




Appointments will now be a mixture of Telephone and Face to face appointments. If you need to be examined you will need a face to face appointment otherwise a telephone appointment may be preferred. Our receptionists will be able to advise you. Receptionists will ask you for brief details and book the appropriate appointment. Face to face appointments will be timed appointments. Telephone appointments will be AM or PM. There are some online bookable telephone appointments available through Patient Access. To register for online access please contact the Surgery. You can also use the contact us online link at the top of this page.

Face Masks/coverings

Face coverings are still required in many environments. We recognize that some people for many reasons are unable to wear them. The Doctors cannot write face mask exemption letters for patients. To support people who may not be able to wear them please click on the link below for an exemption card

Face Mask Exemption Cards

COVID-19 cards

Baby/toddler immunisations. We have always had a drop in Baby Clinic on Tuesday morning but would parents now please contact the Surgery to make an appointment for this clinic. This is a temporary arrangement during this current time. The Clinic runs from 10.30am-12.20pm. Please bring your mobile phone with you and wait in the car. The Nurse will phone you when she is ready for you to come in. Thank you

Information from Neston Surgery -  Please click on the link below

Latest information from the Surgery


During this unprecedented time information sharing is critical to the response to COVID-19. Many organisations, including GPs, are being asked to share information with different organisations and adapt their working practices to support this response and deliver care to their patients. While these are unusual times we must ensure that personal data continues to be utilised in a lawful manner.

Click on the link below to view the Covid 19 Privacy Notice 


Covid19 Privacy Notice

If you are self-isolating and cannot work because of coronavirus (COVID-19) you can get an ‘isolation note’ online from NHS 111. You do not have to go to the Surgery or a hospital

For the latest Coronavirus information and advice visit

Doctors are unable to sign Insurance cancellation certificates if you decide not to travel due to COVID19 - click on the link below

Travel cancellation certificates

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription. Please note that during Covid recovery some of the services we offer continue to be disrupted

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.


All our consulting rooms and treatment facilities are at ground level. There is ample car parking for disabled drivers and entrance ramps to the building to make access easier.

Notes from Heather

A letter from Heather October 2020

Heathers News March 2019

Heathers News July 2018

Heathers News October 2017

Heathers News March 2017

Heathers News August 2016

Heathers News March 2016


View Medical Records

If you wish, you can now use the Internet to view your coded care record.  You will need to come to the Surgery to complete a specific Access form for this. You will need to bring photographic proof of identification with you. A gp will examine your records to establish whether having access to your records is likely to cause you harm or distress. You will be given log on details that are unique to you if your application is successful.

You will only be able to view some of your records from the date of access, not past  records.

It will be your responsibility to keep your login details safe and secure. If you suspect that your record has been accessed by someone else then you should change your password immediately

If you printout information from your record it is your responsibility to keep this secure 

For further information please read the leaflet below

Patient leaflet for Online access to medical records

Click here to view your medical records.



(Site updated 01/08/2022)
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