Noticeboard

03.11.2021

We are currently sending text messages to patients with a link attached for a questionnaire to be completed. Thank you for your co-operation.

Essential maintenance work to our computer and phone system will be carried out on Tuesday 16th November 2021 between 12.30-13.30. Please note, we will be unable to deal with telephone calls and enquires during this time. In an emergency call 999 or if you need urgent medical attention call 111.

3rd Doses of the Covid vaccine will soon be available (please note these are for immunosuppressed patients and different to the booster vacinations), however please wait until you are contacted by either your consultant or your GP Practice. We ask that you don't contact the surgery, we will update as soon as we have further information

Shortage of Blood test bottles

There is a shortage in supply of some blood test bottles which may affect taking routine samples:

Please read the Cheshire Commissioning Group Statement in the link below

https://www.cheshireccg.nhs.uk/news/news-stories/national-blood-bottle-shortage/

 

 

 Patients will still need to wear a mask, socially distance and use hand sanitiser when attending the Surgery and our patient-facing staff will continue to wear PPE.

 

We do understand that it can be frustrating but we know that when the patients come to us they may be sick and vulnerable, and some cannot receive the Covid vaccine due to medical reasons, so we feel it would be wrong to not continue with these small precautions that can help to protect the patients and staff.

 

Thank you in advance for your cooperation.

 

Dr Awan and Partners

 

Please click on the link below regarding recent Covid-19 AZ Vaccine Concerns

https://www.cheshireccg.nhs.uk/news/news-stories/reports-of-very-rare-blood-clots/

Despite recent media coverage outlining a national supply issue, everyone in Cheshire West who has already had their first dose COVID vaccine will be offered their second dose within 12 weeks. Available vaccine supply is being prioritised for this purpose.

Most vaccination services in Cheshire West started vaccinating patients in early January and it has been determined nationally that second doses should be offered as close to week eleven as possible, following first dose.

Clinics are carefully planned around confirmed vaccination delivery dates in order to minimise disruption to patients. When confirmation of the delivery date for second dose vaccines has been received your GP practice will contact you to arrange your second dose appointment.

https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/

Once we have a delivery we will contact the patients, please avoid coming to the surgery to book your appointment as we have Covid-19 measures in place. The notification of delivery can be at very short notice and the Surgery Staff are working extremely hard to ensure all clinics are fully booked.

Depending on which vaccine we receive will determine which site it will be delivered from and we will informed you at the time of booking.

We would like to thank you for your continued support during this time.

We know that many people are eager to be vaccinated as soon as possible. We also understand that some patients will be concerned that they are not in the first groups for vaccination but may feel their circumstances or condition means they should be.
The decision about which order people are vaccinated in is set nationally by the Joint Committee for Vaccination and Immunisation (JCVI). Your local GP practice or individual GP is not allowed to vary from that priority order and is unable to make exceptions in individual cases. Your medical consultant or local counsellors are also unable to agree a variation from the national rules.
GP practices are working together to ensure they can vaccinate patients as quickly as possible and they appreciate your support in this regard and your understanding as they progress through the groups for vaccinations as quickly as possible.

Latest News

Welcome to Neston Surgery

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

General Data Protection Regulation

The General Data Protection Regulation (GDPR) means we must actively seek your permission to use your information and notify you how your information is used and how we protect it and what lawful basis is required for processing personal data. Our Fair Processing Notice about how we use your information and how we protect the privacy of any personal data can be found in the links below

How we use your Information

Fair Processing Notice

Text Messaging

We are now sending message reminders about your appointments. Please let us know your mobile number so we can confirm your appointment or notify you of any changes.

Referrals

Your Doctor may refer you to a specialist. It ofen takes a while for this to be processed through the hospital system. Please contact the Surgery if you have not heard anything from the hospital Choice team within 4weeks

New Services:

Direct Access to Physiotherapist

For certain conditions you can now book an appointment with a physiotherapist instead of a Doctor. To access this service you cannot have previously seen the Doctor with the problem. The physiotherapist can assess:

  • Sprains& Strains
  • Joint Arthritis
  • Back Pain
  • Neck Pain
  • Trapped Nerves
  • Whiplash

If you feel that it would be more appropriate to see a physiotherapist instead of a Doctor you can book an appointment at the Surgery. The Physiotherapy Clinics are held at Neston Surgery, Neston Medical Centre and Willaston Surgery. They are also held at Neston Surgery on a Monday evening 6.30-9pm. These are booked by your own Surgery.

Extended Hours

Appointments in the evenings or at weekends are available at several locations within West Cheshire.  Appointments are for Doctors, Nurses, Physiotherapist and phlebotomists These Doctors are from the extended hours service, not the regular Doctors at Neston Surgery.

These appointments can be booked through your own Surgery reception or you can also book directly with the extended hours service on Tel 0300 1237743

Extended Hours Phlebotomy

These appointments can also be booked through your own Surgery reception. It is important that you bring your Blood test form with you for these appointments. Blood cannot be taken without a request form.

Diabetes Essentials

New Service for Diabetics living in Neston. Please click below for details

Diabetes Essentials information

Shingles

For some people aged 70-79 there is a one off vaccine which reduces the chances of you getting Shingles. This is being introduced in phases, to find out if you are eligible and for more information click the link below

www.shinglesaware.co.uk

Urgent Dental Care

A Doctor, walk in centre or A&E are not usually most appropriate contacts if you are suffering from Dental pain, bleeding following extraction swelling of the face caused by gums or teeth. There is an Urgent dental service in Cheshire and Merseyside open 9an-9.30pm every day including Bank Holidays and weekends. The Dental helpline is Tel 0161 476 9651. Click on the link below for more details

Urgent dental care service

   

CQC Inspection

The Care Quality Commission (CQC) are the independent regulators for all health & social care services in England. They inspect all care services to check that the service meets government standards or rules for the delivery of good and safe care. Neston Surgery were inspected in July 2016. We received an overall "GOOD" rating The full report can be found in the link below

CQC Inspection report July 2016

Flu Vaccines 2020-21

Flu injections for this season If you are over 65yrs or have Diabetes or have a chronic condition of the lungs, heart, kidney or liver, if you have had a stroke, have a neurological disease, have lowered immunity, if you are pregnant or are a Carer for someone who is dependent on you, then you can ask for a Flu vaccine.

Our Clinics in September, October and the beginning of November have been full , we have given over 2000 vaccines. We have no vaccines left for patients over 65years old. The local pharmacy is still offering this facility, please contact them . 

The new Government cohort of vaccines for the 50-64year old age group not falling in any other category will be vaccinated later. We have a Clinic on Saturday 12th December, please contact reception to book an appointment

All appointments will  be timed appointments. To comply with social distancing please do not arrive before your appointment time. You will have to wait outside the Surgery until you are called in, so pleased be prepared for the weather. Please wear a face covering or    mask for your appointment. Only 5 people at a time will be called into the Surgery. Once you have had your vaccination you will be directed back to the carpark via the back door. If you have mobility problems a staff member will guide you to an alternative exit.

Please make a note of your appointment time and date and if you cannot attend please let us know as soon as possible. Thank you 

Prescriptions for Minor Ailments and Gluten free food

Following a recent public consultation a deceision was taken by NHS West Cheshire CCG to stop prescribing treatments and medicines for short term/minor conditions/ailments and gluten free food. These changes came into effect from 1st October 2016. Please click on posters below for further information

Gluten free foods

Prescribing self care medications

Named responsible GP

All patients will now have a named "Responsible Doctor" who will act as a point of contact to coordinate your care. To keep this process simple we have made your registered Doctor your Responsible Doctor.

Many patients see other Doctors within the Practice, this is absolutely fine - there is no need to change who you see. The "Responsible Doctor" is more of an administrative role, but they will will work closedly with the Doctor you normally see in helping to coordinate your care.

You can get expert advice and treatment for many Minor ailments from your local Pharmacist

Details of Minor ailments for the Pharmacist

How Information about you helps us to provide better care

Poster          Patient Information  - For further information see Care data in lastest news

Community News

We are very fortunate in Neston to have the Neston Community Youth Centre as a Community resource. It is not just for the young people of Neston but provides a whole range of facilities and services to support different groups of people, families, vulnerable, socially isolated, elderly. Just take a few minutes to click the link below to see some of the things they offer.

NCYC Events

Health News from the BBC and the NHS

BBC Health
NHS Choices Behind the Headlines
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website